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MVHelp

You have tech questions. We have answers. The MSD of Mt. Vernon is ready to support parents, guardians, students, faculty, and staff with technology needs and concerns. Our support videos and documentation is divided into the following three categories. Please select one of the options below to get started.
Parents & Guardians
Students
Faculty & Staff

MV Tech

We Make I.T. Work
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Students
Parents
Staff

I.T. Support Services

  • Issue resolution by diagnosing, troubleshooting, and implementing solutions to get you up and running.
  • Training and education to guide staff in the use of IT tools and technologies.
  • Software installation and updates.
  • Hardware support for malfunctioning computers and printers.
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Software Management Services

  • Managing system requirements to ensure compatibility with software.
  • Managing the ongoing maintenance of software applications, including bug fixes, updates, and improvements.
  • Tracking and managing software licenses to ensure compliance with legal and contractual obligations.
  • Managing vendor relationships to ensure access and support of software and services.

Student Information Systems

  • Attendance
  • Grade Reporting
  • State Reporting

Cybersecurity Services

  • Monitoring system and user accounts.
  • Provide ongoing security training for staff.
  • Investigate suspicious activity.
Can't find what you need? Search the MV Tech site.
Setup Notes
To enable Google Search on your own site, you can use Google's Custom Search Engine (CSE) tool to create a search engine specifically for your website, allowing users to search your content directly from your site. 
Here's a breakdown of the process:
1. Create a Custom Search Engine:
  • Access the Custom Search Engine Dashboard: Go to the Google Custom Search Engine dashboard.
  • Name your search engine: Give your search engine a descriptive name.
  • Specify the site to search: Enter your website URL into the "Sites to search" field.
  • Configure Search Settings: Choose your search settings, such as the language and region.
  • Check the reCAPTCHA box: Ensure you check the reCAPTCHA box.
  • Create your search engine: Click "Create" to finalize the process. 
2. Embed the Search Bar:
  • Obtain the search code:
    Once the search engine is created, Google will provide you with a code snippet. 
  • Integrate the code:
    Embed the code into your website's HTML where you want the search bar to appear.